Shipping: We attempt to ship same day, if possible. (Most orders ship in 1 to 3 days.) Orders received over the weekend, usually ship by Tuesday. That said there are a few items that require more prep to ship. Large or awkward sized items need to be protected, so they could take 7-14 days. (Especially large metal items)
Shipping overage/International Orders: If you are in a location that requires more shipping/freight charges than we have charges estimated for the item(s) you have purchased, we reserve the right to send you an invoice for the difference. We will also allow you to cancel your order, if this amount is not acceptable to you.
Freight Items: We will send freight shipments to official commercial addresses or leave at freight terminal for you to pick-up. ALL FREIGHT SHIPMENTS REQUIRE A CONTACT NAME AND PHONE NUMBER. If you request a residential shipment there will be additional fees to be paid by you, before item leave us. We will be glad to quote you those charges by request.
Returns: If you receive an item that is not what you ordered, it is damaged, or it is not working give us a call at 706-798-7500 or an email to Josiah@SecoGlobal.com. We will correct the mistake in the best way we can. If the item appears to be damaged in shipping, please save all boxes and packing material. This will allow us to make a claim with the shipping company. Generally we do not offer returns on electrical items, but there can be exceptions. 25% Restocking fee will be applied to a return of an item.
Conditions: We are a government surplus dealer. Our parts are all New, New Surplus (sometimes called “NOS” New Old Stock), Overhauled, Remanufactured, or Used. We will indicate under each listing condition of the item, if anything other than New or New Surplus.